Hiring Manager Interviewing Training

You could easily build a 1 hour legal basics, behavioral interviewing lunch-and-learn for your hiring managers.  But you want something more. You want to raise the bar on candidate quality, by raising the bar on your interviewing process. Our custom-built workshop – called Predicting Success – delivers practical strategies, guides and techniques to help hiring managers and interviewers phone screen, interview, select, and sell the candidates that will succeed in your company. It’s called Predicting Success because that’s the purpose of an interview – to predict whether or not this candidate will be successful here.

Our customization includes work to ensure we pre-identify the success factors (competencies) critical for success in your unique culture, as well as understand the kind of hiring tradeoffs your organization should make when faced with imperfect candidates.  We combine all of that custom content with a best-practice methodology – including how to build great questions, how to run a tight process that gets you and the candidate what they need – that goes beyond the basics to teach your interviewing team how to truly evaluate candidates for their unique needs.  Read through the testimonials below to learn why even the most skeptical hiring managers and interviewers rate our custom-training so highly.

We also offer a scalable, online version, with 100+ 3-5 minute video episodes, available to purchase for teams of 10+ interviewers.  Learn more about our online training.

What do we focus on?

This 4-, 6-, or 8-hour workshop - delivered in person - is focused 100% on giving your hiring managers, interviewers, and recruiters the skills and confidence they need to hire the right talent for your unique environment. They leave with custom-built interview guides, a methodology for evaluating the whole candidate against both the hard and soft-skill needs of the job, and best-practice process recommendations to ensure the interviewers are prepared, aligned, and able to articulate a legal, evidence based hiring recommendation.

  • How to translate your responsibility and requirements laden job description into specific hiring criteria that will align interviewers on the success predictors for your role.
  • How to setup a quality interview process and ensure you have the right interviewers, focused on the right criteria, engaged in interviewing.
  • How to create and leverage best-practice behavioral and situational questions to uncover evidence of skills, fit, track record, and motivators – all required to predict success.
  • How to evaluate answers that align to your hiring bar and standards.
  • How to make tradeoffs that align to your hiring philosophy when faced with imperfect candidates
  • How to write quality feedback that justifies your hiring recommendation.
  • How to create a great candidate experience
  • How to leverage smart questions and answers to attract and sell smart candidates.




Built for your real world

All of our training is custom-built to align to your team’s challenges, goals, skill gaps, culture, and process. The actual workshop agenda is developed in partnership with you, the recruiting leader. We leverage real world interviewing scenarios to ensure that hiring managers and interviewers leave with practical, actionable strategies and tactics. We build these scenarios after conducting focus group calls with your team, so that we’re sure they’re on target.

It’s practical

We understand that interviewers and hiring managers have a low tolerance for training, especially HR training, that isn’t practical and easy to use. Our training doesn’t spend an hour telling them “why” selecting the right people is so important; they know that. It focuses on the “how” and is loaded with one- and two-page guides and templates to make interviewing and selecting the right people for your company, easy.

It’s customized to your hiring criteria and recruiting culture

We customize the training ahead of time to focus in on your competencies (“culture fit”) by leveraging your insights into why people succeed, why people struggle, why people quit, and why people are declined after phone screens and interviews. We include simple handouts that help establish the “answers” we’re listening for, so that we leave with common, better-defined hiring standards.

We teach a methodology that works

We don’t simply share a book full of our favorite interview questions. We teach attendees how to build their own evidence-oriented questions, evaluate candidates by leveraging a methodology that’s easy to remember and use, and moves them away from unreliable gut feelings, unsubstantiated biases, and canned questions.

Who Should Attend?

  • New and Experienced Hiring Managers
  • New and Experienced Interviewers
  • New and Experienced Recruiters

We conduct focus group calls with your recruiting team, interviewers, hiring managers, and recent hires before we design your training. This helps us to customize the content by learning more about the skill level of the people who will attend and also learning to speak your “language.” It also helps your team get comfortable with us, our approach, and our expertise.

We can build custom versions just for engineering, sales, management roles, corporate teams, and more, so that you can invite people to attend as intact teams and/or go deeper into examples for specific job families.

Who delivers the workshop?

Our workshop facilitators are former corporate recruiting leaders who have built and deployed interview training in the real world environments of busy, cynical hiring managers, unique cultures - where fit matters - and big growth.

We know how to help companies - from retailers to bio-tech to technology leaders - define their hiring bar and philosophy, and then build a custom workshop that delivers just what their hiring teams need.

For larger companies, we typically train up the first 40-100 people, and then build and deliver a train-the-trainer program, so that your internal teams can deliver the training and scale up the rollout. Companies like PepsiCo, Yahoo!, Booking and Starbucks leverage their internal trainers or recruiting leaders to deliver the workshops now.

We also offer scalable, online video-based training (delivered by John Vlastelica, creator of Predicting Success), with 100+ 3-5 minute episodes covering all things interviewing, complete with quizzes and completion measurement tools. Learn more about our online training.

John Vlastelica, our founder and the creator of Predicting Success, built Amazon's interview training program and co-built and co-led their Bar Raisers program with executive leaders.

Learn more about our team.

Do we get tools and templates?

Yes! We share templates that make defining your hiring criteria, phone screening, interviewing, and deciding easier.

  • Customizable Job Spec and Interviewing Process Prep Guide
  • Phone Screen Guide
  • Interviewing Guide
  • Reference Check Guide
  • Feedback and Decision Making Guide
  • Interviewing Focus Area Assignment Grid
  • Customized Competency Based Question/Answer Guides
  • Legal Checklists

We include tools/templates with every workshop we deliver. These are designed to help the training “live on” after the workshop is over. We’re happy to incorporate your existing tools/templates with this training, too, as it can help you to drive adoption and make the workshop feel more integrated with your existing process.

After the training, hiring managers and interviewers head back to their desks with easy-to-use 1-2 page guides to help them screen and interview candidates. This is not some theoretical workshop focused on the importance of interviewing top talent well; it’s all about the “how to.”

What do recruiters say about this workshop?

Thousands of hiring managers and interviewers have learned how to be better interviewers through our custom-built Predicting Success workshops. Clients include companies like PepsiCo, Expedia, Target, Yahoo!, Juno Therapeutics, TripAdvisor, Groupon, Zumiez, Edmunds.com, Dolby, Two Sigma, Booking, Rhapsody, and Premera Blue Cross.

"Their team quickly jumped in the trenches with us to plan, develop, and deliver a holistic Assessment Training to Yahoo! interviewers and Hiring Managers globally. This partnership with us has helped to drive excellence in interviewing, and has made a direct impact on the quality of talent we hire. Even our CEO has commented on the elevation of the talent bar.”

- Recruiting Director, Yahoo!, New York, NY

"Relevant, customized to us, with extremely useful tools. Will use 100% of what I learned. 5/5!”

- Divisional Sales Manager, Groupon, Chicago, IL

“They did a fantastic job and we were thrilled with all aspects – everything from the customized content and tools developed, to the engaging and fun delivery. Our hiring managers loved it and resoundingly gave glowing feedback.”

- Director, Recruiting, Edmunds.com, Santa Monica, CA

"Excellent! Wish I had this training 10 years ago. Can't think of anything to improve this – very thorough and engaging."

- Engineering Hiring Manager, Dolby Labs, San Francisco, CA

“Hiring has been one of the biggest challenges over the past few months. I feel excited to use everything I’ve learned. 5/5!”

- Hiring Manager, Zumiez, Everett, WA

“They helped us with both corporate and field/store interview training, using a train-the-trainer program that got the divisional leaders engaged. I would recommend Recruiting Toolbox without reservation to anyone looking to take their team’s interviewing capabilities to the next level.”

- Recruiting Director, Eddie Bauer, Redmond, WA

“We hired Recruiting Toolbox to create and present bar-raiser training to about 40 of our most senior business leaders. Feedback was great – professional, entertaining and respectful of their intelligence and time.”

- Recruiting Director, Amazon.com, Seattle, WA

“Their work has immediate and real impact. They helped us design a new interviewing process that positively impacted the candidate experience and continues to get high marks as the “best interview training” workshop from hundreds of interviewers across the company.”

- Director, Recruiting, Expedia, Bellevue, WA


- CTO, Rhapsody, Seattle, WA

“Very thorough and relevant training, I liked Carmen’s ideas and varied experience. I believe EVERY recruiter in any organization, regardless of tenure should go through this!.”

- Sr Recruiter, REI, Seattle, WA

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